Strategies and Planning

J&T Express’s tagline “Express Your Online Business” positions the brand as the core of e-commerce express. Their sustainability in implementing strategies and planning makes them ahead of the competitors. Their strategies and planning are the following:

1. Aims to deliver superior service and guns for market share by leveraging e-commerce growth.

Logistic Start-up J&T Express Surmounts 11.11 With Strategic Operational Planning. J&T Express as the official logistic partner for Shopee in the e-commerce platform welcomes the festive 11.11 with a strategic operational plan. Preparing a month before 11.11 hits the shore, the J&T Express Malaysia operation team gathered together to give their insights and discuss the methods on how to improve shipping more efficiently. As the demand for shipping continues to increase, J&T Express believes it is able to satisfy the needs of the logistics market.

2. Customer-Oriented and Efficiency as the root of J&T service.

As a new game player in the courier express industry, over the last 2 years, J&T are constantly harnessing its strategic planning and vision to optimize the services in order to exceed customers' expectations. In which awarded “The Best Brand for E-Commerce” and positioned J&T Express as the Top Two Best Express Services in Indonesia.

J&T Express (Malaysia) is committed to continuously innovate to meet customer's demands. Besides, they are committed to serving by providing excellent services to you and fulfilling your satisfaction and needs. J&T Express also provides customer support 365 days a year including weekends and public holidays. In addition, customers are able to check the shipping price rates, track orders, and update the latest information through the application J & T Express Malaysia in Google Play and App Store.